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How to Order the Correct Size

Always use your US Womens Size to place your order.

1. Dress shoes sold by chain stores usually have accurate US Womens sizing. Please try different brands and models to confirm your size.
2. UK sizes and European sizes are sometimes improperly labelled. If you use UK or European sizes, make sure they always convert to the same US Womens size. If you find major discrepancies, visit a local shoe store to verify your size.
3. If you use US Mens sizes, make sure your dress shoe and running shoe sizes are the same. You can then convert it to US Womens size.
4. If you do not have many shoes, it is best to visit your local shoe store to verify your US Womens size.
5. Foot length is a guideline to your size. It is difficult to accurately measure your foot length by yourself, so it will be better if someone helps you. Example: If your foot length is between 27.0cm and 27.4cm, the majority of your shoes should be US Womens 12. This corresponds to the "Foot Length 27.0cm" row in the chart below.
6. When in doubt, always use your US Womens size to order. It is imperative that you use US Womens Size for reference. UK and EU Sizes exhibit various discrepancies. You may also e-mail us for assistance.
7. You do not need to add a width increase if you normally do not require it. Width increase makes the toe box feel better. However, if you don't need it but still ask for a width increase, the resulting increase in volume raises the size of the shoes. Always prepare a shoe insert just in case you want to reduce the volume of the toe box.
8. All of our shoes run true to size.

If you need further assistance, please contact us.

Width Options

The width option is based on your foot circumference measurement around the ball of your foot. This is noted as "Toe Base" on the foot and leg measurement chart.

Standard Width (B): Toe Base circumference = Foot Length - 1.5
Single Width Increase (C): Toe Base circumference = Foot Length - 1.0
Double Width Increase (D): Toe Base circumference = Foot Length - 0.5

Standard Width (B): If you wear regular width shoes, please order Standard Width.
Single Width Increase (C): This adds a Half Size. If you wear wider width shoes, choose this option.
Double Width Increase (D): This adds a Full Size. If you wear extra wide shoes, choose this option.

The width increase creates more toe room. If you like your shoes to be slightly wider (half size bigger), choose Single Width Increase. Shoes stretch over time. If the shoes become too big, place a padding or insert at the toe base of the shoes.

Heel Height and Platform Options

Regular Heels (No Platform, Proportional Heel Heights): 6cm, 10cm (average 10.5cm), 14cm (average 13.5cm), 16cm (decreases for sizes 41 and under)
Regular Heels (with Platform, Fixed Heel Heights): 16cm with 2.5cm platform, 20cm with 4cm platform (default), 20cm with 6.5cm platform (special order)
Metallic Heels (No Platform, Proportional Heel Heights): 12cm, 16cm (decreases for sizes 41 and under)
Metallic Heels (with Platform, Fixed Heel Heights): 14cm with 2cm platform, 16cm with 2.5cm platform (special order, top of heel covered), 18cm with 2cm platform (default), 18cm with 4.5cm platform (special order, top of heel covered), 20cm with 4cm platform (default), 20cm with 6.5cm platform (special order, top of heel covered)

Special Note: All of the platforms indicated above are HORIZONTAL visible or hidden platforms. SLANTED platform is only available by request and for shoes that can be made with a slanted platform.

Your Actual Heel Height

In this chart, all shoes do not have platforms. For platform designs, please view abbreviated table below.
Many customers wish to know the actual heel height for their size. The chart below indicates approximately what the actual heel height is for a certain size.

Style Representation (No Platform)
R10: no platform, 10cm heel style, rounded toe pumps
C10: no platform, 10cm heel style, rounded pointed closed and open toe pumps
V10: no platform, 10cm heel style, V-shaped closed toe pumps
C12: no platform, 12cm heel style, rounded pointed closed and open toe pumps
SANDAL14: no platform, 14cm heel style, sandals and rounded open toe pumps
C14: no platform, 14cm heel style, rounded pointed closed and open toe pumps
V14: no platform, 14cm heel style, V-shaped closed toe pumps
SANDAL16: no platform, 16cm heel style, sandals and rounded open toe pumps
C16: no platform, 16cm heel style, rounded pointed closed and open toe pumps
V16: no platform, 16cm heel style, V-shaped closed toe pumps

Foot Length
(cm)
UK (Unisex) US Men US Women China Size R10
(cm)
C10
(cm)
V10
(cm)
C12
(cm)
SANDAL14
(cm)
C14
(cm)
V14
(cm)
SANDAL16
(cm)
C16
(cm)
V16
(cm)
20.0 - - 2.5 30 - - 10 - - - - - - -
20.5 1 1 3 31 - - - - - - - - - -
21.0 1.5 1.5 3.5 32 - - 10 - - - - - - -
21.5 2 2 4 33 - - 10 - - - - - - -
22.0 2.5 2.5 4.5 34 - - 10 - - 12.5 - - - -
22.5 3 3 5 35 10 - 10 - - 12.5 - - - 13.5
23.0 4 4 6 36 10.5 10.5 10.5 12 12.5 12.5 12.5 - 13.8 13.8
23.5 5 5 7 37 10.5 10.5 10.5 12 12.5 12.7 12.7 - 14.2 14.2
24.0 5.5 5.5 7.5 38 10.5 10.5 10.5 12 12.7 13.5 13.5 14.2 14.6 14.6
24.5 6 6 8 39 10.5 10.5 10.5 12 13.5 13.5 13.5 14.6 14.8 14.8
25.0 6.5 6.5 8.5 40 11 11 11 12 13.5 13.5 13.5 15.2 15.2 15.2
25.5 7 7 9 41 11 11 11 12 13.5 13.5 13.5 15.2 15.5 15.5
26.0 8 8 10 42 11 11 11 12 13.5 13.5 13.5 15.5 16 16
26.5 9 9 11 43 11 11 11 12 13.5 13.5 13.5 16 16 16
27.0 10 10 12 44 11 11 11 12 13.5 14.6 13.5 16 16 16
27.5 10.5 10.5 12.5 45 11 11 11 12 14.6 14.8 14.6 16 16 16
28.0 11 11 13 46 11 11 11 12 14.8 - 14.8 16 16 16
28.5 11.5 11.5 13.5 47 - - - - - - - - 16 16
29.0 12 12 14 48 11 11 11 - - - - - 16 16
29.5 12.5 12.5 14.5 49 - - - - - - - - - -
30 13 13 15 50 - - - - - - - - - -

Style Representation (Platform Styles)
14cm heels with 2cm platform: rounded pointed closed and open toe, 14cm metallic heel style pumps
For this heel height and platform combination, only 14cm metallic heels can be used. The heel height is 14cm for all sizes. Actual lift of the shoes is approximately 12cm and varies according to size.
16cm heels with 2.5cm platform: rounded pointed closed and open toe, 16cm regular and metallic heel style pumps, sandals, and boots
The heel height is 15.5cm for sizes up to and including China Size 41. The heel height is 16cm for larger sizes. Actual lift of the shoes is categorized under C14 in the chart above.
18cm heels with 2cm platform: rounded pointed closed and open toe, 18cm metallic heel style pumps, sandals, and boots
For this heel height and platform combination, only 18cm metallic heels can be used. The heel height is 18cm for all sizes. Actual lift of the shoes is categorized under C16 in the chart above.
18cm heels with 4.5cm platform: rounded pointed closed and open toe, 18cm metallic heel style pumps, sandals, and boots
For this heel height and platform combination, only 18cm metallic heels can be used. The heel height is 18cm for all sizes. Actual lift of the shoes is categorized under C14 in the chart above.
20cm heels with 4cm platform: rounded pointed closed and open toe, 20cm regular and metallic heel style pumps, sandals, and boots
The heel height is 19.5cm for regular heels, 20cm for metallic heels. Actual lift of the shoes is categorized under C16 in the chart above.
20cm heels with 6.5cm platform: rounded pointed closed and open toe, 20cm regular and metallic heel style pumps, sandals, and boots
The heel height is 19.5cm for regular heels, 20cm for metallic heels. Actual lift of the shoes is categorized under C14 in the chart above.

Foot and Leg Measurement Chart

The measurements for both your left and right feet and legs are required. Please indicate LEFT LEG and RIGHT LEG when you send us the measurements.

Please use the following chart when custom making knee high boots and thigh high boots. When making measurements, stand straight with your feet flat on the ground. Use a metric (cm/mm units) soft ruler to take measurements. Don't make the soft ruler too tight or too loose. You may also use a thread to take the measurements, mark the thread, then measure the marked length. Please repeat your measurements to ensure accuracy.


A - Toe Base: This is the circumference measurement of the ball of your foot from the base of your thumb bone to the base of your pinky bone. The base of the thumb bone is located ahead of the base of the pinky bone. Please make sure you line up your soft ruler correctly.

B - Arch: This is the circumference measurement of the center of your foot.

C - Peak: This is the circumference measurement of the highest part of your foot. The soft ruler should be placed between the Center and the Heel of your foot, right under the highest part of your foot.

D: This is the circumference measurement from the highest part of your foot to your heel.

E - Ankle: This is the circumference measurement of your ankle.

F - Above Ankle Measurement Set: The first measurement is the circumference measurement of the position slightly above your ankles. This position is the thinnest part of your lower leg. The second measurement is the height of this position measured from the ground.

G1 - Calf Measurement Set: The first measurement is the circumference measurement of the widest part of your calf (lower leg). The second measurement is the height of this position measured from the ground.

G2 - Under Knee Measurement Set: The first measurement is the circumference measurement above your calf, below your knee. This is the lower flex point that is thinner than the widest point of your calf. The second measurement is the height of this position measured from the ground.

H - Knee Measurement Set: The first measurement is the circumference measurement of your knee. The second measurement is the height of this position measured from the ground.

I - Thigh Measurement Set: When you order custom made thigh boots, you must indicate where your thigh boots end. The "Thigh Measurement Set" measures this end position. The first measurement is the circumference measurement of your thigh. The second measurement is the height of this position measured from the ground.



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